As the country begins to get back to some semblance of “normal”, the response to COVID-19 by Independent entrepreneurs across Canada is moving from a short-term response to a long-term shift in…
Business is about building relationships. If you’ve gleaned anything from the stories we’ve shared, it should be about building trust with your customers and prospects, or successfully negotiating mutual benefits with your…
We are all—regardless of sector—in the business of bringing to market goods or services to meet our customers’ needs. But how can you do that if you don’t know how and why…
In the hustle and bustle of today’s world, we are all battling for an advantage over our competition. Yet, too often we miss one of the most significant competitive opportunities for growth…
Where do you expect your business to be in five or ten years? While it’s important to have a tactical plan, it’s equally important to think big, have dreams and a vision…
Dans mon dernier billet, je vous ai expliqué combien il est crucial pour l’expérience client de gagner la confiance de vos clients et comment gagner leur confiance en personnalisant leur expérience. La…
In our last blog, I presented how crucial it is to the customer experience that you build trust, and how trust is built through creating a more personal experience. Trust and the…
The future is now. We’ve been worrying about the pending labour shortage for years, but in many industries, it’s already upon us. Many of us need a hiring strategy today to deal…
In July, Finance Minister Bill Morneau introduced a draft legislation proposing to overhaul taxation for private companies, ostensibly to eliminate “unfair tax advantages” that Canadian-controlled private corporations (CCPC) are perceived to have.…
We all know there is a skills shortage, and we need to find a solution, quickly. Our aging population and declining birth rates are expected to create a shortfall of one million…
I’ve written in the past about how “cool” it is to be an entrepreneur. How entrepreneurial business leaders make a difference in their community, finding fulfillment and control of their personal destiny.…
More than a few baseball aficionados out there are probably dying to remind me that my headline is technically against the rules of the game. But that’s exactly the intent of this…
