Many organizations use years of experience as a qualifier for jobs. It seems like second nature, but it doesn’t garner better talent. Using years of experience is often tied to a compensation…
Six men and I sat atop four and a half million pounds of explosives waiting for the fuse to be lit to begin our flight on the Space Shuttle Discovery. We knew…
It’s an instant gratification world where people/employees/leaders want things to change immediately. They want progress to be a flip of a switch. They want the easy button. Every leader, team and organization…
Today’s business climate continues to be exceptionally complex and volatile. Even as we move into this “new normal” environment, we no longer have the luxury of being able to take for granted…
Entrepreneurs, business owners, and company leaders in every industry are living in a state of overwhelm right now. The rules of business have changed seemingly overnight, and many are struggling to adapt…
Hiring in North America has not been this challenging in a very long time. The employment rate is at an all-time high, and top candidates have been able to negotiate great packages…
When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the other end. How did a seemingly simple inquiry end in…
Have you ever looked at a set of resumes and felt totally overwhelmed? When you read a cover letter, do you find you get caught up in their personal story more than…
HAVE YOU EVER FOUND YOURSELF MAKING STATEMENTS LIKE THESE...? “I would get more sales if I had better leads.” “I’m miserable at work because my boss is a jerk.” “I’d get more…
Is your team diverse? When hiring a new person into your organization, it’s very likely that you will review their resume, CV or professional profile and assess how their experience might apply…
Is your team diverse? Do you invest to ensure your team reflects the needs and attitudes of your customers and clients? They need to reflect the communities your employees live, work in,…
Successful people all do one thing: they solve problems. They don’t just stare at a problem and wish it would go away. The magic key to solving your big, difficult, looming business…
Wake Up It’s no secret that the workforce and the nature of work itself are rapidly changing. Many organizations, particularly large ones, are like an ocean liner that can’t turn on a…
Every day, businesses lose money by not understanding or leveraging their investments. When one considers the financials of organizations, it is clear that a significant portion of those investments are not captured…
For anyone charged with allocating marketing dollars, it can seem like an arduous and even dicey process to decide how much to spend annually, and on what. For some, it’s the autopilot…
Peter Drucker famously wrote in The Practice of Management that the purpose of a business is to create and keep a customer. Unfortunately, the latter of these is often overlooked. With the papers, online…
